In order to protect your privacy, we guarantee to send your products in a safe condition. The product will be packed with a air bag/yellow bubble plastic envelope to avoid damage during transportation.
Full refund if the item does not match the description or is defective.
All products are 100% brand new, workable and checked carefully before sending out.
All products are made of Medical grade material, 100% safety, and harmless to the body, (It is normal that you smell the slight odor when first opened, because the product was in a sealed package for months. Please clean it and dry it naturally, the smell will disappear soon.)
We will send out order within five workdays. The delivery time will vary according to different countries and will be affected by weather, public holidays, etc. If the order doesn't receive in the declared time, please contact us.
1. WORLDWIDE SHIPPING. (Except in some countries and APO/FPO)
2. Orders are processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. If you have not received your shipment within 60 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
6. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
What to do if meet product problem
Please use the product according to the product manual first, if you still cannot use it, please get in touch with customer service in time. Please do not open a dispute at will, we believe communication is much better than dispute.
About Working Time
Because of time difference, there will be delay in communication, but messages will be reply within one workday. please be patient.
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